I was listening to a friend's support call to Yahoo when she'd been locked out of her webmail. Seems that although she'd never put in a security question, she was being prompted for it, and no amount of guesses would get her in. The people at Support were useless, and her attempts to log-in caused her account to be locked for 24 hours.
At which point it occurred to me that there was one sure way to get into her e-mail: through an e-mail client. And indeed, by creating an account in Thunderbird and supplying her username and password, she could access her e-mail.
