Monday, January 26, 2009

Customer Service anecdote #23

I'm after a good wall map of the Caribbean, so I head to the island's leading stationery shop. I look for maps but fear I'm out of luck, until the big Caribbean map on the wall screams at me "This is just what you want!"

I find an assistant, three in fact, because multiple assistants flock together.

"I'd like the map, how much is it?"
A debate ensues amongst them. It's more like an reverse-auction, because the price comes down from $60 to $30 but stabilises at $35.
"Great, I'll take one please".
"We don't have any".