Customer Service anecdote #23
I'm after a good wall map of the Caribbean, so I head to the island's leading stationery shop. I look for maps but fear I'm out of luck, until the big Caribbean map on the wall screams at me "This is just what you want!" I find an assistant, three in fact, because multiple assistants flock together. "I'd like the map, how much is it?" A debate ensues amongst them. It's more like an reverse-auction, because the price comes down from $60 to $30 but stabilises at $35. "Great, I'll take one please". "We don't have any".